Wednesday, May 9, 2018
Went here yesterday for a family meal. It seemed apparent there has been a change of staff, since we haven’t gone in 2 years. They had an unlimited taco special for Monday and Tuesday. (For those who may be interested). The menu was diverse, for vegetarians and meet lovers. The food was good, no issues there. The horrific waitress was the issue. Not a smile not a pleasant gesture at all. She was very stoic. We were with our 3 year old son, and the 5 times she came to the table (the entire time) he tried to speak with her- she ignored him. This broke my heart. Not once did she acknowledge him. Very cold, and we were not looking for a conversation. Seriously- so my son and husband went to the car, and I waited for her to come and bring the check. I took this time to address her behavior. She said oh I didn’t understand him so..... I said you didn’t even acknowledge him! Are you serious. Stuck up - nasty person. I did speak to the manager and he apologized, but said “yeah she can be like that- I’m so sorry”. As I am aware, management is not fully responsible, but it seems as though this isn’t a first off. The 2 tables adjacent to us mirrored the same gut wrenching response to her nasty energy. A piece of advice to the owners, and management staff- training training training. Hospitality, service etc....these fields at the very least require a good attitude. Adobe Blues is not the only place on the Island, yet this waitress thinks she doesn’t have to be nice or cordial. Hope they can make some changes, and having gone there a lot prior to this last visit, we were hoping for the same experiences we had had 2 years ago.